Customer View

Lead Nurturing to Optimise Closing Ratios

Customer View

Lead Nurturing to Optimise Closing Ratios

Imagine an omnichannel ecosystem that stimulates demand by nurturing the relationship through the repurchase cycle.

Utilizing powerful analytics, realise the benefit of a single view of the Customer. Understanding the value and behaviour within each customer segment allows accurate prediction to meet future needs.

By gaining insight into consumers and their behaviours improve customer engagement, increase loyalty and retention, improve data sophistication and ultimately increase revenue.

Customer View Offers:

Work in Progress

Improve workshop efficiency and capacity by reducing vehicle downtime through tracking and benchmarking.

Vehicles Off Road

Get early visibility on product issues, customer defection points and root causes of vehicle downtime. Integration with OEM workstreams ensure transparency and faster resolution.

Customer Care

Integration with Dealer Management Systems and OEM CRM applications allow for quick Case creation and bi-directional communication between OEM and Dealers.
Dealers can manage internal cases within the Dealer Contact module prior to escalating to the OEM.

Lead Nurturing

The Sales and Service Lead modules allow Nurture your Sales or Service customers with our Lead Management modules and predictive marketing tools.

Predictive Marketing

Deploy product and marketing strategies by using a strong combination of data analytics and insights to identify campaigns and actions that are better targeted to customers, efficiently utilizing marketing budgets, and improving customer experience.

Check Out Our Modular Software Solutions:
With UON common platform we connect your teams, data and results in ONE place.
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